The Internet has created a new business model for a small medical practice, a specialist clinic and a medical service (eg dermatologist, plastic surgeon, physiotherapist, psychologist, etc.). Patients increasingly want to communicate with their healthcare providers, both in personal and business life. by e-mail.

E-mail as a communication solution for a smaller clinic can be a time-saving resource. You can exchange a lot of phone calls and postal items and have financial benefits at the smaller clinic.

Is the email canceling your office visit? No, nothing can replace your personal personal encounter, but email may be another tool that clinicians can use to simplify their practice.

However, some healthcare professionals feel that e-mail from patients is equal to working freely. some clinics have already accepted the e-mail consultation fee.

In some exercises, patients pay $ 100 for hundreds of dollars each year for this type of service. Professor Harvard Professor Dr. Daniel Z. Sands, a donor to the Digital Clinic, said: "I think it's reasonable to assume that if lawyers and accountants come up in time, doctors need to be there too." [19659002] Sustainability of health information technology is also on the government's radar. As part of the mandate of the Chairperson to place the medical field in the digital clinical environment for the next ten years (2). The health IT coordinator, Dr. David Brailer, noted that investment in healthcare is an added value:

Informatics supports consumers for treatment options and provides better and more cost-effective care. Healthcare Information technology not only gives value to the lives of people, but rather exploits our investment in healthcare. (3)
It is possible that clinics move to the Digital Medical Office while they are financially solid. The rights management software tools became a reality for the small and medium sized office (4). Small Business Rights Management (SBRM) reflects the shift management software tools.

SBRM solutions provide smaller scale clinics and practices to former healthcare organizations (eg state hospitals, large research institutes, university medical networks, etc.).

All medical advances should take into account the effect of the solution or healing. While e-mail is advantageous over time and financially, the use of such a tool is also disadvantageous: many HIPAAs are related. According to the 2005 Healthcare Data Protection Project, 70% of Americans are worried about the disclosure of personal health information (PHI) as a result of weak data security.

At present, health organizations are obliged to release a disclosure statement to communicate to patients. The template for e-mail publishing of healthcare professionals is as follows:

Client information collected by [Clinic or Organization’s Name] is protected by federal law. If this communication includes client information, including customer identifying information, it is forbidden to rewrite and personalize any person or entity. Failure to do so may be punishable by civil and criminal penalties. If such information is incorrect, please contact [Clinic or Organization’s Name]

With the appearance of phishing, malware and spyware, the unintended recipient may distribute HIV-infected patients. use or sale of data for any harmful site.

Protecting the patient's PHI within the medical profession is a thought concept. Laws and government orders go a step further to this idea, medical facilities that do not meet the requirements of HIPAA to protect rigid penalties of the patient's PHI. PHI includes and is not limited to:

  • Patient's Address and Telephone Number (19659017) Patient's Health Information Document (DSHS / Medicare)
  • Patient's Address and Telephone Number (19659017) Patient's Clinical Number for Patient
  • Expected date and time recording time
  • Although e-mail has disadvantages, patients have the opportunity to email their pharmacist, pharmacist, therapist, or clinic. "People often talk more comfortably with a computer than doctors," said Dr. Delbanco, a professor at Harvard Medical School and a leading author of doctors and email addresses in the New England Journal (6).

    Managing HIPAA compliance issues is often a disappointment in small clinical practice. SBRM solutions bridge the gap between regulating the health sector and maintaining small doctors' practices. Patient / client data, private communication on diagnosis / treatment, and medical billing may remain discreet, only the intended recipient will see this information.

    with SBRM solutions; clinics do not have to worry about their e-mail content breaking the hippocratic harassment of secrecy with the disclosure of the patient PHI. Healthcare providers continue to be respectful and comply with HIPAA's privacy policy.

    End Notes:

    1.) Dr. Daniel Z. Sands, quoted in the article by Lizben Kowalczyk, "Emails the Future of Doctor-Patient Relationships?" Boston Globe, D2, April 27, 2004, Lexis Nexus & # 150; United States Department of Health and Human Resources, "Leavitt Secretary makes further steps to Advance Health IT," a press release on the HHS website on June 6 (

    , 2005, []

    3) "Dr David Brailer PhD National Health Information Technology Coordinator HIMSS 2005" February 17, 2005 19659002] 4 .) The SBRM is Wikipedia – []

    5.) "The majority of Americans are concerned about the electronic medical records system" Health Project ( []

    6.) Anahad O Connor, "Take Two Aspirin, E-Mail Me Tomorrow", The New York Times, Section F; Column 5; Health and fitness; September 7, 2005, Lexis Nexis – 30

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